In 1994 the first Chicken Cottage store was opened in Wembley, North London and it was here that the Chicken Cottage concept began to take shape. Our immediate goal was the creation of a unique taste, closely followed by the conception of a memorable logo and individual brand identity.
We were determined to produce a product that would not only be successful in the UK but around the world and realised that winning the ‘battle of the globals’ lay with the novel taste of our product.
When it came to the taste, this is where Khalid's passion for cooking and experimentation really came into its own, developing products that were set to become core to the success of Chicken Cottage in our global reach.
These products were fresh, original and designed around tastes that were for the more spicy inclined. We realised that the well-known brands were like lumbering old dinosaurs, unable to react to the fast changing pace of consumer trends and demands that were becoming increasingly more sophisticated and fickle.
Initially our menu was a scaled down version of today’s menu and was not representative of our 'sell all miss none' philosophy of now - we started small and tested thoroughly. Importantly, however, it did represent how British society was changing in general that could only be described in one word - fusion. By combining traditional western fast food products with the rich, intense flavours of the east we were able to create a menu and cuisine unparalleled in the industry by offering fresh ideas loved by diverse communities.
It was this idea of fusing different tastes from a variety of cultures and the use of Halal meat that guaranteed Chicken Cottage was able to present products to the public that didn’t exclude any community, offering those much loved spicy variants for customers as well as the usual products expected from outlets such as ours.
Looking good - Brand concerns
We needed to find a name and a logo that represented our non-exclusionary ethos and would send a strong message to the public about what it means to experience our concept. After much deliberation, Chicken Cottage was chosen as this name embodied not only the main focus of attention i.e. chicken, but also conjured up images of home cooking in cosy environments that was non-intimidating and welcoming.
The logo produced was novel, fresh and ahead of its time based on an abstract view of two chicken heads that continues to be main focus of our brand identity today. The trademark was quickly protected and registered to avoid plagiarism and allowed us to concentrate on promoting our brand and maintaining brand integrity, without fear of dilution with blatant copying.
CONTACT USChicken Cottage
14 Valley Point, Beddington Farm Road,
Croydon, CR0 4WP.
Tel: +44 (0) 208 683 3553
Fax:+44 (0) 208 683 3773
Looking ahead - Franchise me!
Very quickly word spread that Chicken Cottage was the place to go, where taste was optimum and service was always a prime focus. After a moderate start we quickly gained momentum and, within two years, Chicken Cottage was firmly established as a place where families would travel 20 or 30 miles to taste this new ‘east meets west’ chicken and burger phenomena that was completely Halal!
The more Chicken Cottage’s reputation grew the more often we were asked the question - do you offer a franchise? In time this idea began to take root and it became evident to the founders that this would be the best way to share the magic they had created. Therefore in 1997, a mere 3 years after opening, the first Chicken Cottage franchise was established.
Once the word was out, it was just a matter of rising to the challenge of meeting the demand. Within another short period of 3 years there were more than 25 stores averaging an amazing one opening nearly every 6 - 8 weeks! Today, even in these times of recession, this figure has risen further to a colossal overall average of one store opening every 4 -5 weeks or, to put it another way, one store nearly every month since 1997 and not just in the U.K!